GlowTouch

DECEMBER 4, 2020

Any customer support vendor that claims they care about the happiness of their clients should have at least some customer satisfaction surveys for you to reference. They can either be standard survey scores or a more rigorous method the company uses internally. How Much Management Attention Will You Give My Business?

Customer Satisfaction 52

Customer Satisfaction Return on Investment Competitive Advantage Transportation 52

GlowTouch

AUGUST 26, 2020

In fact, 90% of respondents from one survey said that when it comes to customer service, an immediate response is either important or very important. The bottom line is that you should seriously consider an outsourced chat support solution to increase your customer satisfaction scores and bolster brand loyalty among your consumer base.

Customer Satisfaction 52

Customer Satisfaction Contact Center Software Contact Center Omni-Channel 52

GlowTouch

NOVEMBER 13, 2020

But a survey conducted by one of the Big Five accounting firms says this happens far less than you think: What Can You Do? Individual consumers are repeatedly warned to regularly review their credit scores, use a VPN for added online privacy, or sign up with a monitoring service.

Contact Center 52

Contact Center Return on Investment Policies Guidelines 52