Remove 2002 Remove Chatbots Remove Feedback Remove Return on Investment
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20 Best Practices for Delivering Excellent Chat Support

GlowTouch

Using a live chat service is a promise—a promise that an actual person will be on hand and ready to address your client’s customers’ concerns in real-time. If customers expect an authentic experience and an automated chatbot greets them instead, chances are they will end the interaction. Request Feedback from Customers.

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5 Must-Have Tools to Maximize Productivity of Customer Support Teams

GlowTouch

Respond to questions, comments, and feedback. Interact with customers using live chat or chatbot features. Founded in 2002, our 1,800 employees deliver for our clients by combining operational excellence with high-touch engagement. Know when they’re opened. Track the effectiveness of marketing emails. Manage ads.

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