2002 Call Recording Multi-Channel Strategy 
Magellan Solutions
JULY 15, 2021
The outsourcing provider based their messaging strategy on how the client’s new influencer marketing platform can solve their target customer’s pain points. The lack of data about the competitors makes it hard to create an appointment setting strategy. They helped the organization listen to call recordings.
Kustomer
JANUARY 14, 2021
He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” And you drive consistency for those channels. Are we sharing the same message? Ed Porter: (08:12).
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