2002 Call Center Call Recording Customers 
Magellan Solutions
JULY 15, 2021
They increase the usage of their phone to reach more B2B customers. On top of that, instead of pushing for immediate sales, the call center company changed the objective into information-based cold calling. . The call center provider studies which local area they strive more against local competitors.
Kustomer
JANUARY 14, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Ed Porter , Chief Revenue Officer at Blue Chip CRO , to discuss the changing customer environment. Tips for Relating With The Customer. Reactive Vs. Proactive Customer Service.
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