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Driving Change in the Auto Industry at Volkswagen Australia

Think Customers

A study shows that licensing rates for people under 25 in Victoria, one of Australia’s most densely populated states, had dropped from 77 percent in 2001 to 66 percent in 2015. What’s more, fewer young people are inclined to earn a driver’s license compared to previous generations.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Enchant is full of well thought out features, saving us time and stress. Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Real -time dashboards identify trends and “hot alerts” for high-impact issues.