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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

However, India started losing ground to the Philippines when fraudulent activities of Indian call centers were exposed in 2016. With the rise of such malpractices in the country, their BPO industry has lost call center businesses to the Philippines over the years. A Brief History of the Call Center Industry in the Philippines.

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Technology for 21st-Century, Experience-Driven Sports Fan Engagement

Avaya

Undoubtedly, technology is shaping the modern fan experience. Today’s fans don’t want to just watch an event—they want to be at the center of it. But to advance and future-proof these experiences for teams and stadium operators, they need to be tied to the latest and greatest technology. Did you get what you wanted?

Sports 50