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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

FEBRUARY 2, 2022

However, India started losing ground to the Philippines when fraudulent activities of Indian call centers were exposed in 2016. With the rise of such malpractices in the country, their BPO industry has lost call center businesses to the Philippines over the years. A Brief History of the Call Center Industry in the Philippines.

Call Center 75
Call Center Industry Contact Center Government 75
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Technology for 21st-Century, Experience-Driven Sports Fan Engagement

Avaya

JUNE 1, 2017

The 2016/2017 season saw an average per game attendance of 69,487 for the NFL, 30,163 for MLB, 21,692 for MLS, 17,884 for NBA, and 17,500 for NHL for American professional sporting leagues. Contact centers that work with and respond to the user expectations of fans at any given moment provide an enhanced and optimized experience.

Sports 50
Sports Technology Engagement Wireless 50
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