Retail Self Service System Virtual Call Center 
ViiBE Blog
JUNE 1, 2021
Beyond merely saving your company on customer service personnel, customer self-service empowers your customers to find their own solutions. With younger generations increasingly averse to phone calls, many also prefer self-service. That can include self-service, text chat, or video chat.
ViiBE Blog
AUGUST 11, 2021
The best contact center software for your needs. Call Center , CRM , Customer experience. Retail , SMB. An omnichannel contact center works like a call center, except the customer can also communicate with customer service representatives through various means. ViiBE Blog. Charles Street.
ViiBE Blog
JANUARY 22, 2021
ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. As a button directly embedded in Zendesk Support, ViiBE allows support agents to escalate tickets to video calls with the clients in need of assistance. How has the pandemic impacted your approach?
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