Remove Net Promoter Score Remove Retail Remove Self Service Remove Virtual Call Center
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What is the value of customer self-service?

ViiBE Blog

Beyond merely saving your company on customer service personnel, customer self-service empowers your customers to find their own solutions. With younger generations increasingly averse to phone calls, many also prefer self-service. That can include self-service, text chat, or video chat.

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The best contact center software for your needs

ViiBE Blog

The best contact center software for your needs. Call Center , CRM , Customer experience. Retail , SMB. With co-browsing, companies can give a customer experience close to in-person retail while the customer shops from the comfort of their own home. The benefits of cloud-based contact center solutions.