SurveySparrow

MARCH 5, 2024

Here’s how retailers make strategic decisions with various key metrics, Customer Satisfaction (CSAT) and Net Promoter Score (NPS): Assess customer satisfaction levels and measure the likelihood of customers recommending your store.

Industry 52

Industry Net Promoter Score Hospitality Healthcare 52

SurveySparrow

FEBRUARY 18, 2024

Source: customerthermometer.com Customer Thermometer is a customer feedback software that makes measuring customer satisfaction simple and quick. The platform has a simple and user-friendly interface that does not require a coder’s brain to operate. What is Customer Thermometer ? 5 Capterra 4.8/5

Multi-Channel 52

Multi-Channel CRM Tourism e-support 52

NobelBiz

FEBRUARY 22, 2023

The health crisis, which boosted demand in various areas including tourism and services (telecoms, insurance, and banking), also aided the development of asynchronous messaging. We’ve progressed to the point where the uses are getting more relevant and are no longer harming the user experience.

Omni-Channel 52

Omni-Channel Customer Experience Net Promoter Score Multi-Channel 52

NobelBiz

FEBRUARY 22, 2023

The health crisis, which boosted demand in various areas including tourism and services (telecoms, insurance, and banking), also aided the development of asynchronous messaging. We’ve progressed to the point where the uses are getting more relevant and are no longer harming the user experience.

Omni-Channel 52

Omni-Channel Customer Experience Net Promoter Score Multi-Channel 52