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Trust & Energy in Your Virtual Call Center | With Steve Bederman

NobelBiz

FEBRUARY 10, 2023

The center piece of the discussion was the virtual call center and how to manage and improve the all-round metrics of this trending business model in the contact center space. Listen to the full episode here: Tony: What tips do you have for a person that wants to start a virtual call center?

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Virtual Call Center Call Center Contact Center Gamification 52
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Zendesk Startup Central Q&A: Revolutionizing Remote Assistance

ViiBE Blog

JANUARY 22, 2021

In various sectors, we have seen a sharp increase in the use of remote inspections and leadership visits. No more call redirection, no more operational pauses. There will be a ViiBE call button directly embedded into the platform, so the agent can start making ViiBE calls immediately. as well as our timeline.

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Self Service Virtual Call Center Video Call Center 52
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