Remove Knowledge Base Remove Poor Customer Service Remove Self Service Remove Voice of Customer
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Three Types of CS Representatives That Drive Customers Away

Second to None

Forbes addressed this when they stated that “your customers don’t want to talk with you, any more than you want to take many of their calls” [2]. If all your customer data is centrally stored, it is easier for CS teams to assess the situation and act accordingly. 1] [link]. [2] 2] [link]. [3] 3] [link]. [4]