CSM Magazine

MAY 24, 2021

You don’t pay annual hosting and domain registration fees for what amounts to an online business card. That’s just poor ROI. It has to offer more interaction than that. For a brand that truly wants to craft a seamless online experience, every step of the customer journey matters. Avoiding ethical concerns.

Social Media 52

Social Media e-support ROI Brands 52

CSM Magazine

JUNE 17, 2020

Digital conversations are not just about chat but bringing the full experience of a retail store, automotive showroom, or bank branch online, allowing customers to truly experience products, get “in-person” consultative advice from experts, and make informed and timely purchase or service decisions. About Vee24.

Omni-Channel 52

Omni-Channel Engagement Automotive Multi-Channel 52

Storyminers

AUGUST 21, 2018

How do you customize your customer experience to appeal to various age groups while remaining relevant to all of them? If your business is one that needs to appeal to both younger and older consumers, your best bet is to reach out both online and offline in an attempt to cover all your bases. In-Store and Online Experience.

Customer Experience 124

Customer Experience Social Media Infographics Advertising 124

Storyminers

AUGUST 21, 2018

About 73 percent of traditionalists and 67 percent of baby boomers prefer to interact in a store, while the younger generation takes the opposite approach, with 66 percent of Generation X and 64 percent of millennials preferring to interact online. In-Store and Online Experience. Send Targeted Emails.

Social Media 100

Social Media Customer Experience How To Infographics 100