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How Brands Can Maximise Their Online Revenues Through App Usage and Customer Retention

CSM Magazine

Arunabh Madhur, Regional VP & Head Business EMEA at SHAREit Group examines how mobile apps are reshaping the e-commerce industry. Despite many documented market and economic challenges, many brands continue to invest heavily in e-commerce marketing. trillion , and it is estimated that online retail sales will soon reach $6.7

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Top 10 Customer Experience Mistakes

SmartKarrot

A good customer experience will have a positive impact on revenue. Some businesses only focus on sales and marketing leading to less focus on customer engagement. Investing in customer experience will boost customer success and customer retention rates. Top 10 Customer Experience Mistakes.