Confirmit

SEPTEMBER 24, 2018

Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Learn More. Choosing the Right CX Metrics for Your Business. Learn More. CASE STUDY.

CEM 40

CEM Software Multi-Channel Effort Score 40

Confirmit

SEPTEMBER 24, 2018

Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. Learn More. Choosing the Right CX Metrics for Your Business. Learn More. CASE STUDY.

CEM 40

CEM Software Multi-Channel Effort Score 40

Grade.us

JUNE 2, 2020

Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Review request mode enables you to capture the Net Promoter Score and third party review from your customer. Net promoter scores. Multiple request modes.

Software 47

Software Management Net Promoter Score Multi-Channel 47

Experience Matters

APRIL 7, 2015

We work with global 5,000 clients to create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling respondent experience, and provide high Return on Investment. These insights help our clients make informed, data-driven business decisions.

Groups 120

Groups Multi-Channel Omni-Channel CEM 120

Michel Falcon Experience

FEBRUARY 11, 2019

I spent most of my life, uh, in Vancouver, uh, and hospitality is the industry out of every industry that I could have dove into. I’m in hospitality and industry that could not be any more different than yours, but I, I believe in perhaps you could say a word or two after, during Q and. Today I operate a hospitality organization.

Customer Experience 60

Customer Experience Customer Service Customers Hospitality 60