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Brand Values Multi-Channel Customer Care Brands Customer Expectations Engagement Culture Customer Experience Loyalty Customers More Related Topics >
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Does America run on “Dunkin’ Donuts”?

Service Untitled

FEBRUARY 8, 2012

Actually the superior guest experience happens when customer expectations are exceeded. The company’s Dunkin’ Donuts Perk and Rewards program translates into free beverages as well as emails informing customers of the latest news, special offers and new store openings.

Rewards Programs 47
Rewards Programs Guest Experience Brand Values Policies 47
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5 Ways Conversational AI Can Help Your Restaurant

Interactions

MARCH 6, 2019

Here are 5 ways that conversational AI can be helpful to transform your guest experience strategy: 1. Giving your guests an easy and stress-free way to order their food is crucial. Rewards programs. Your guests are loyal, so give them attention they deserve! Digital Ordering and management.

Rewards Programs 89
Rewards Programs Multi-Channel Guest Experience Conference 89
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