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Why Customer Engagement will Never be the Same

SurveySparrow

In the pre-Covid world, customer or employee feedback was a light topic. Businesses hardly invested in customer feedback software, chatbots, or survey tools before the pandemic. To create similar customer feedback surveys or customer engagement surveys, you can create a free account on SurveySparrow for free.

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Top 15+ Marketing KPIs to track in 2023

BirdEye

And while measuring the impact of a billboard, in-store promotions, or brochure distribution may be challenging, event marketing is different. If your business hosts conferences, seminars, or networking events, it is essential to measure event attendance to determine if it was a successful effort. What are some good KPI examples?