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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He also has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Nandkishor Tripathi – Global Head of Customer Experience at SurveySensum. She has carved a successful career in both customer service and CX leadership across Financial Services and Telcos.

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How to Better Understand Your Customer With Ed Porter

Kustomer

He says, “So when you think about your support as a business and how you’re enabling your customer, educating your customer and supporting your customer, you have to do that through many different lenses, through many different channels.” Is that message being delivered to that customer?” How are you, man?