Exceptional Customer Service Infographics Loyalty Programs Social Media 
BirdEye
JULY 14, 2023
Leverage loyalty programs: Reward enthusiastic members of your loyalty program with points or other benefits for leaving a review. Focus on organic reviews: Prioritize building a strong reputation through exceptional customer service, high-quality products, and genuine customer engagement.
SurveySensum
MAY 11, 2023
As you can see from the given infographic, the average NPS score in online (retail) shopping is 41. Otherwise, start listening to your customers and improve your business. Make sure to share the surveys on channels mostly used by customers and convenient for them.
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