ChurnZero
JANUARY 19, 2022
People who search for your products would see that existing customers aren’t having such a great experience. They may abandon plans of buying your products and services. On the other hand, an angry customer who receives exceptional customer service when they’re least expecting it would be pleasantly surprised.
Playvox
APRIL 19, 2023
While issues might pop up unexpectedly from time to time, effective time management is a crucial skill that contact center agents can apply to their daily tasks to provide efficient and effective service to customers. A great way to keep track of KPIs is with Playvox Performance.
Kustomer
JUNE 7, 2023
We help businesses of all sizes connect with customers the same way they do with family and friends, on the channels of their choice, by delivering a messaging-first experience that builds trust and strengthens customer loyalty. Download our CX trends ebook today and unpack the tips and tricks that can transform your organization.
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