Customer Retention Exceptional Customer Service Net Promoter Score Travel 
SurveySensum
JULY 13, 2023
Understand your customer’s expectations regarding personalized offers, rewards, loyalty programs, and customer service – these are important factors when it comes to customer retention. Touchpoints Post-purchase services, customer support, loyalty programs. Then you tend to buy from them.
SurveySensum
JULY 13, 2023
Understand your customer’s expectations regarding personalized offers, rewards, loyalty programs, and customer service – these are important factors when it comes to customer retention. Touchpoints Post-purchase services, customer support, loyalty programs. Then you tend to buy from them.
SmartKarrot
APRIL 23, 2020
This has fueled the need for a more proactive approach to managing customer relationships that goes beyond positive customer interactions or exceptional customer service and support. It spans the entire customer journey, from product development and adoption to customer retention and growth.
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