Customer Focused Loyalty Loyalty Programs White Paper 
ShepHyken
NOVEMBER 14, 2022
It’s a robust white paper published by Harvard Business Review, focusing on partnering with the best experts (vendors) in the customer experience (CX) world. If you find the right vendor, one who is focused on you and your organization’s success, you’ll quickly realize that it’s more of a partnership. It’s a video.
ShepHyken
MARCH 31, 2018
It’s not about asking for business, it’s about delivering value and contributing to the overall customer experience. For example, Starbucks has an app that drives their loyalty program by rewarding frequent visits and giving incentives for customers to come back more often. It doesn’t have to be expensive.
Expert insights. Personalized for you.
70 
Let's personalize your content