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Q&A From My CXPA Webinar: From Journey Mapping To Journey Management

Kerry Bodine

On Wednesday I presented a webinar with the Toronto Customer Experience Professionals Association. So many, in fact, that I didn’t have time to answer them all on the webinar itself. A Deep Dive Into Customer Experience. We got a ton of great questions about the content I presented.

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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

Jim has been instrumental in setting up services for the customers needing quick and apt solutions for their daily customer experience needs. Brad teaches courses on customer strategy and management, customer service leadership, and CX leadership. Magazine, Forbes, U.S. Follow on LinkedIn.