Customer Experience Professionals Customer Relationship Management Employee Engagement Related Topics 
Customer Guru
AUGUST 21, 2018
DiJulius is a best-selling author of three books, a renowned keynote speaker, and an international customer experience consultant. John is an “Ex-Disney Guy” and Customer Experience Coach. Kate is the VP and Principal Analyst at Forrester and serves Application Development & Delivery Professionals.
SurveySensum
JULY 14, 2020
Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.
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Storyminers
JULY 6, 2020
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. In 2014, Ian officially became a Certified Customer Experience Professional. Annette Franz. Jeff Toister.
Storyminers
JULY 6, 2020
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. In 2014, Ian officially became a Certified Customer Experience Professional. Annette Franz. Jeff Toister.
ClearAction
APRIL 29, 2020
The team will focus on synergies, organizational learning, change management , holistic perspectives, closed-loop systems, creativity, improvement, customer-centricity and momentum. Work experience in multiple P&L units or multiple functional areas, such as marketing, quality, service, etc. Lean/Six-Sigma training.
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