Remove Customer Experience Management Remove Guest Experience Remove ROI Remove Wireless
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What Is A People-First Culture? (Fireside Chat With Jayson Gaignard)

Michel Falcon Experience

Eventually the first big boy/big girl client that I got was Verizon Wireless. When I’m asked what is the ROI of this, what is the ROI of that? The micro are those light memorable touches that you, or your employees, or your customers. Truth be told, it didn’t get bigger than me and my dog.

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