Customer Experience Design, e-support, Survey and Voice of Customer

24 Experts Reveal Their Top Customer Retention Strategies For B2C Brands

Storyminers

JULY 29, 2016

My number one customer retention strategy is talking to your customers. I don’t mean surveys; I mean real, one-on-one conversations. Our most effective customer retention strategy is to be relentless about support. When reaching out to your customers, you want to be authentic. Len Markidan. Erin Engstrom.

B2C

B2C Customer Retention Strategy Brands

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

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Customer Experience Consulting Multi-Channel Leadership

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24 Experts Reveal Their Top Customer Retention Strategies For B2C Brands

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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