Remove Customer Experience Design Remove Customer Service Representative Remove Management Remove Seminar
article thumbnail

6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

Myra Golden

So that’s why I’m sharing these tactics… to show you a fast and easy new way your employees can create calm and regain control with difficult customers. I had just joined the company as the new Call Center Manager a few months ago. Before I started this job as a call center manager, my husband and I started studying Aikido.

article thumbnail

6 Verbal Aikido Tactics Everyone Who Handles Difficult Customers Should be Using

Myra Golden

So that’s why I’m sharing these tactics… to show you a fast and easy new way your employees can create calm and regain control with difficult customers. I had just joined the company as the new Call Center Manager a few months ago. Before I started this job as a call center manager, my husband and I started studying Aikido.