Remove Customer Experience Design Remove Customer Relationship Management Remove Employee Engagement Remove Voice of Customer
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.

article thumbnail

VP Customer Experience Role for Growth

ClearAction

The team will focus on synergies, organizational learning, change management , holistic perspectives, closed-loop systems, creativity, improvement, customer-centricity and momentum. Track record of customer-centric decision-making. Experienced in navigating ambiguity and change with an entrepreneurial mindset.