24 Experts Reveal Their Top Customer Retention Strategies For B2C Brands
Storyminers
JULY 29, 2016
Our most effective customer retention strategy is to be relentless about support. Our support team not only responds to our customers’ needs in a friendly and timely fashion, they work closely with our dev team to make our customers feel like product partners. Answer every complaint and do so in a timely fashion.
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