Totango

JANUARY 22, 2018

By way of personal interests, she has traveled to all 7 continents and is a passionate member of the TEDx organization in San Francisco. VP, Global Head Digital Customer Engagement. Manager, Partner & Customer Experience. Krista Glantschnig. Dante Otero.

Customer Success 77

Customer Success Meeting Lifetime Customer Consulting 77

Totango

JANUARY 22, 2018

By way of personal interests, she has traveled to all 7 continents and is a passionate member of the TEDx organization in San Francisco. VP, Global Head Digital Customer Engagement. Manager, Partner & Customer Experience. Krista Glantschnig. Dante Otero.

Customer Success 48

Customer Success Meeting Lifetime Customer Consulting 48

Totango

JULY 30, 2019

The way you feel as you travel versus when you arrive at your destination is a great metaphor for the distinction between customer experience vs. customer success. Customer experience refers to the feelings, emotions, and perceptions customers have when using your product. The Digitization of Business.

Customer Success 77

Customer Success Customer Experience Lifetime Customer Effort Score 77

SurveySensum

JULY 14, 2020

Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132