article thumbnail

Work on customer loyalty to build business

Service Untitled

Even negative feedback can help to bring about customer loyalty. When a product fails or a service isn’t to a customer’s satisfaction, a company’s reputation is out there “laying on the line.” Offer reward programs for loyal customers. Make customer feedback a priority.

Loyalty 60
article thumbnail

Best Tips to Improve Customer Service This Holiday Season

ProProfs Chat

Always respond to all feedback on Social Media within minutes, negative and positive since this will announce to the world, you address issues quickly. Be prompt to deliver and respond back to all feedbacks and queries to keep your customers delighted this season. Tweet this. Brian Flagg President, Flagg and Associates.

Tips 96