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15 Customer Service Psychology Tips to Provide Better Support

ProProfs Chat

That’s because it becomes a deciding factor to shape the customer’s behavior towards your brand and whether they’ll return or not. That’s why we aim to explore customer service psychology in detail and different tips that can help you create a better support experience. What is Customer Service Psychology?

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Customer Service Training: Empowering A Service Mindset

Integrity Solutions

In one recent study, among many with similar findings, 78% of respondents said good customer service is fundamental to earning their loyalty and business. And retaining those customers is serious business: Just a 5% increase in customer retention can produce more than a 25% increase in profits. smiling and eye contact).