Customer Care Customer Confidence Customer Service Training System 
ShepHyken
MAY 25, 2016
I recently interviewed Nate Skinner, the VP of Customer Care for Campaign Monitor, a company that helps businesses use email to market their businesses. It was for one of my Forbes columns, Seven Ways to Use Email to Build Your Brand and Create a Better Customer Experience. This all happened on a Saturday.
Myra Golden
JULY 29, 2016
How to Talk to Customers: Human relations skills to help your employees deliver a delightful customer experience. How to Deliver a Wow Customer Experience: 20 Ideas to Help You WOW customers. A 3-step way to give your customers a fond farewell so that you end the call on positive note. You will not be sorry.”
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