Customer Base Customer Experience Management Customer Relationship Management Customer Voice 
BirdEye
JULY 5, 2023
Relationship marketing is the strategy of cultivating meaningful relationships with customers to ensure long-term satisfaction and brand loyalty. This strategy uses online and offline communication channels for your business to build stronger relationships with your customer base.
SurveySensum
DECEMBER 1, 2021
NICE Satmetrix is an NPS tool that helps you capture customers’ voices. Plus, you can instantly send surveys using its powerful integration with customer relationship management tools like Salesforce. Medallia helps you learn more about your customers and analyze their journey. Nice Satmetrix. SurveySparrow.
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