Trust & Energy in Your Virtual Call Center | With Steve Bederman
NobelBiz
FEBRUARY 10, 2023
Tony Johnson: When we frame this up especially from the point of view of the contact center itself, what does a great Customer Experience mean to you? And at the end of the day you do it with an added value of compassion, empathy and concern for how the customer feels about it. So the technology has always been there.
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