Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud
Talkdesk
JULY 31, 2017
I’ve got a personal story here: We use a transportation service when I travel, and when I got off the flight in Las Vegas the other day, the driver sent me an SMS. I am a member of their loyalty program, so they greet me, give me a room, and the first thing I do when I get into my room is get on the internet.
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