CRM Customer Base Lifetime Customer NPS 
ProProfs Chat
DECEMBER 7, 2021
Customer lifetime value calculation also helps businesses in identifying the most valuable customer segments. The longer a customer spends on purchases from a brand, the greater the lifetime customer value becomes. Firstly, your team needs to understand the customers’ journey.
SurveySensum
JULY 14, 2020
Since then, he has helped dozens of companies in conducting meaningful business insights, designing and engineering CX, optimizing Customer Service Excellence, Voice of Customers, NPS, Analytics, CX Strategy & Frameworks. She is an expert in Customer Experience, Customer Service, and Digital Transformation.
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