TechSee

DECEMBER 4, 2018

Vodafone Group plc is a multinational telecommunications conglomerate committed to customer service excellence. As TechSee’s technology was proven to deliver ROI over and over again, a global partnership with Vodafone Group was established by signing a group agreement with VPC (Vodafone Procurement Company). The Results.

Innovation 95

Innovation Self Service Telecommunications Customer Satisfaction 95

NobelBiz

APRIL 25, 2023

A great number of contact centers are struggling to make ends meet but are still reluctant to make the necessary changes to achieve a better cost to benefits ratio. This article is here to tell you that cost reduction needs to be a top priority for contact centers worldwide in the present-day crisis environment.

Call Center 52

Call Center Contact Center Strategy Average Handle Time 52

CSM Magazine

OCTOBER 13, 2022

NobelBiz’s goal is to ensure that call centers are always one step ahead. We are not an ordinary telecommunication provider , but a provider designed for the sole purpose of serving call centers and their customer all around the world. 3) Determine with precision the consumer habits.

Customer Experience 52

Customer Experience Strategy Call Center CRM 52