Lumoa

NOVEMBER 30, 2022

The Ecommerce industry has seen an impressive development in recent years. Another great idea to explore is offering a digital sales agent that is voice-enabled. In turn, the virtual agent may respond with talk-back capability, allowing seamless B2C interaction. Set up chatbots for a 24/7 contact center.

Retail 208

Retail Customer Experience Chatbots Ecommerce 208

TechSee

FEBRUARY 12, 2018

Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. Virtual Customer Assistants. An increasing number of customers are demanding self-service options. These virtual assistants mitigate the problem of customer frustrations around waiting and resolution times.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

TechSee

FEBRUARY 12, 2018

Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. Virtual Customer Assistants. An increasing number of customers are demanding self-service options. These virtual assistants mitigate the problem of customer frustrations around waiting and resolution times.

Trends 84

Trends Customer Service Multi-Channel Self Service 84