UJET

OCTOBER 22, 2020

, the app that connects pet owners with pet sitters and dog walkers in their area, are leveraging these capabilities to deliver a more enjoyable user experience. knew they needed to create an intuitive mobile customer service experience. Because we’re not just a contact center—we’re customers ourselves.

Omni-Channel 90

Omni-Channel Consumers Brands Contact Center 90

UJET

OCTOBER 22, 2020

, the app that connects pet owners with pet sitters and dog walkers in their area, are leveraging these capabilities to deliver a more enjoyable user experience. knew they needed to create an intuitive mobile customer service experience. Because we’re not just a contact center—we’re customers ourselves.

Omni-Channel 72

Omni-Channel Consumers Brands Contact Center 72

SmartKarrot

FEBRUARY 16, 2022

According to 71% of consumers, customer service at large organizations has stayed the same or gotten worse in the past few years. 38% of respondents of a recent survey on CX, enhancing service levels is the top aim for contact centers in 2022. How are B2B companies driving customer experience?

Customer Experience 10

Customer Experience Social Media B2B e-support 10