Remove Contact Center Remove Customer Service Remove Exceptional Customer Service Remove Seminar
article thumbnail

What 3G Sunsetting Means for Home Security Firms

TechSee

However, training new technicians presents a logistical challenge to service providers. Holding a training seminar for all company technicians is not only costly but also impractical. The technology not only reduces costs and customer churn but also helps build long-term customer loyalty.

article thumbnail

Amazing customer experience begins with engaged leaders

Thematic

Providing amazing customer experience and customer service is not as hard as we make it seem. In the simplest form, excellent service is the result of treating customers with courtesy and respect. Exceptional service allows agents to offer immediate solutions without getting bogged down in processes or policy.

article thumbnail

13 Short Customer Service YouTube Videos You Can Use for Training

Myra Golden

Myra Golden’s Customer Service Video Library. Top 6 Ways to Get An Angry Customer to Back Down. The Psychology of Customer Anger. Customer Service: The Issue is Not the Issue. Be Gumby – A fun and memorable customer service. The “Easy” Customer Experience.