Lumoa

NOVEMBER 30, 2022

The Ecommerce industry has seen an impressive development in recent years. Not only are online retailers enjoying massive revenue from their customers (expected to be over $6 trillion in 2022 ), but the platforms themselves are also becoming increasingly sophisticated. Explore our products/services. Customer support.

Retail 208

Retail Customer Experience Chatbots Ecommerce 208

Call Experts

NOVEMBER 12, 2021

.” If the prospect of handling the increased customer service load over the holidays leaves your employees wary, here are 5 tips that can help you manage an influx in calls and requests, and help provide a positive customer service image. There are several benefits to outsourcing contact center services.

Tips 98

Tips Customer Service Contact Center Self Service 98

Natalie Petouhof

MAY 27, 2016

ROI of Social Customer Service- Upcoming. • The Customer Service Playbook for Integration of Traditional, Digital, Social and Mobile Customer Service Strategies and Technologies-Upcoming. ROI of Social Customer Service- Upcoming. • Mobile Customer Service-Upcoming. **.

Omni-Channel 40

Omni-Channel Social Media e-support ROI 40