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Visual Automation: Boost Agent Productivity with Smart Eyes

TechSee

Visual support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. Bringing visual automation to contact centers. The Power of Visual Automation.

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Essential Pain Points in Call Center Management – Part 2

NobelBiz

Data Management: Proper storage, processing, and deletion of customer data, in accordance with regulations, are critical. Real-time Call center Compliance: Some regulations may require real-time compliance checks during interactions, making technology adaptability crucial. This is invaluable during audits and regulatory checks.