C3Centricity

SEPTEMBER 14, 2020

Of course, for me, planning for the future is simply a matter of taking the consumers’ perspective and what they (will) want. Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Delivery : Whether we buy online or in-store, one thing is clear; we want it NOW!

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Of course, for me, planning for the future is simply a matter of taking the consumers’ perspective and what they (will) want. Balance web rooming and showrooming by investing in mutually-beneficial experiences and outcomes on both sides. Delivery : Whether we buy online or in-store, one thing is clear; we want it NOW!

Retail 177

Retail Apparel Transportation Trends 177

InMoment XI

APRIL 3, 2024

The digital customer experience has become an essential part of the way that consumers navigate the marketplace. It is common for consumers to switch channels multiple times throughout the course of an interaction. Your brand needs to deliver on all fronts in order to create a memorable experience for these customers.

Customer Expectations 260

Customer Expectations Meeting Customer Experience Touchpoint 260