Connections Contact Center Return on Investment Seminar 
Horizon CX
JUNE 10, 2022
A program with a goal such as that can only last so long until the question of return on investment (ROI) arises and it can be proven that a higher NPS score has a direct correlation to improved business outcomes. Different divisions or teams within an organization connect with and affect each other.
Myra Golden
JUNE 1, 2015
How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample. Myra Golden Seminars offers engaging, cutting-edge classroom and online customer service training based on the work of Myra Golden. . “How to Handle Difficult Customers” Webinar Sneak Preview – Myra Golden .
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