How Implementing AI in CX Can Be the Good, Bad, and Ugly
Beyond Philosophy
DECEMBER 28, 2023
We hosted the Global Customer Service Experience Director of Alvarez & Marsal Alex Mead ( alexmead@sky.com ) recently to talk about it, and I wanted to share what we discussed here with all of you, too. It can also eliminate frustration and stress when traveling. This year has been the year of AI. Click here.
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