Competitive Advantage Gamification Survey Webinar 
NICE inContact
SEPTEMBER 30, 2019
Hiring remote workers can be a competitive advantage for companies, especially contact centers. Stanford University conducted a two-year study where they surveyed 500 remote workers and those who worked in a conventional workplace. Peer and team competition options can help unite teams even if they aren’t in the same room.
Playvox
JULY 28, 2022
But that’s not what’s happening enough — about a third of Gen Z respondents in a 2022 Deloitte survey said decisions in their organization are made at the top and employee feedback is disregarded. In an Ernst & Young survey , 56% of Gen Xers said they felt most included at work when they perceived that they were respected.
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Playvox
SEPTEMBER 20, 2023
According to a Zendesk survey, 73% of consumers will switch to a competitor after multiple bad experiences — and more than half will abandon a company after just one poor interaction. Check out our webinar “ How to Infuse AI Into QM: What You Need to Know ” for expert advice. QA analyzes problems after they happen.
RapportBoost
DECEMBER 10, 2018
Did you miss this Customer Experience Update Webinar from the end of November? This webinar series will be recorded, so any webinar attendees that miss this will get the opportunity to watch it at the soonest convenience. I would like to start introducing our speakers for today’s webinar. No worries!
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