Competitive Advantage, Feedback, Return on Investment and Wireless

Preparing for the Connected Customer

Alliance by IFS

JANUARY 30, 2017

Jeanine Sterling, Industry Director, Mobile and Wireless Communications at Frost & Sullivan, and Deb Geiger, VP Global Marketing at Astea International, discussed the challenges of meeting the needs of these mobile-enabled consumers in a recent webinar, “ Is Your Service Organization Ready for the Connected Customer ?”. Cost savings.

Connections

Connections Competitive Advantage Wireless Return on Investment

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

DECEMBER 1, 2016

Lucjan Kierczak is an inbound marketer at Survicate , an app that makes collecting feedback from customers easy and quick. If your processes are not set up to incorporate that feedback, it’s not going to be valuable. Erol Toker is the Founder and CEO of Truly Wireless. “Customer experience is a wide term. Erol Toker.

Software

Software Customer Experience Company CRM

Customer Experience Update

Preparing for the Connected Customer

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Webinars

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