Competitive Advantage Engagement Gamification Handbook 
ProProfs Chat
JUNE 30, 2020
The Service Culture Handbook. This customer service culture handbook is a step-by-step guide for its readers to create a customer-focused culture in the company. How to Revolutionize Customer Employee Engagement with Big Data and Gamification. The Customer Success Professional’s Handbook. Loyalty 3.0:
SurveySensum
JULY 14, 2020
Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. LinkedIn : [link].
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