Remove Competitive Advantage Remove Customer Engagement Remove Employee Engagement Remove Lifetime Customer
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. Leverage Data from Customer Interactions. Use the nuances of customer interactions to your competitive advantage.